We create usage reports highlighting which materials are accessed most frequently, how long users spend on the training, and course completion rates. This type of report helps us to identify areas we need to focus on for further training development.
Satisfaction Surveys & Feedback
We also create custom satisfaction surveys tied to all eLearning modules and on-demand training as a tool for continuous improvement. In addition, any valuable feedback received in email or other formats is compiled and added to monthly reports we send to our clients.
Core to our content development plan is building strong, lasting relationships with our client’s team members to facilitate information gathering from an existing pool of knowledge. We get to know you and your products inside and out to ensure we deliver the best quality training possible.